State Farm® Insurance Agent Nicole Edwards

"Roy was professional and extremely helpful in assisting with writing our renter's insurance policy. I highly recommend this agency if you need assistance in D.C.!"

"Jamin and Eldor at Nicole's office are extremely helpful and informative. I have been with State Farm for many years and highly recommend this office. May 15, 2025 Just had an update meeting with Nicole and she continues to be incredibly informative and knowledgeable and looks at what is in the customers best interest long term. Honestly, insurance is not something you want to think about daily and Nicole does a lot of that thinking for you in presenting policies and options available. I enjoy having conversations with her as she presents the information so clearly and then lets you make the decision as to the suitable for your personal situation. HIGHLY RECOMMEND!"

"Nicole has been looking out for us and our needs for many years and we could not be happier with the extraordinary level of service we receive. In addition, Nicole is interested in and cares about what we have going on in our lives. Every conversation begins, not with a question of how State Farm is doing but how we are doing, and we always set aside enough time to catch up both personally and assess and evaluate our insurance needs. This kind of personal connection with Nicole has kept me as a loyal State Farm customer. I cannot say enough about her candor, her honesty, and her professionalism. Her character comes shining through in everything she does. Thank you Nicole!"

"Dope agent best I’ve worked with"

"ROY is absolutely 💯 the Best! He customer service and knowledge is greatly! I highly recommend this office to anyone looking for insurance!"

"Nicole and her staff are literal angels. They know about every cost savings strategy and go above and beyond to make sure you’re getting the max savings. They’re also just lovely, warm, and empathetic humans who genuinely care about the wellbeing of their customers. And in these uncertain economic times, I love that my business is going to a minority woman-run business."

"Very helpful!!!!!!!"

"Nicole is such an amazingggg agent!!. I must say it was an outstanding experience. From the moment I walked into the office, I was greeted with a warm welcome and a friendly smile. She takes the time to listen to your insurance needs and provide tailored solutions that fit your situation perfectly."

"Nicole Edwards is an excellent insurance agent and i love working with her!"

"Good conversation"

"Love this agency! Nicole is a phenomenal agent and her team is simply amazing!"

"Nicole is an amazing agent. She has integrity, is personable and cares about her customers. I have known her for over 15 years. She is authentic. The real deal."

"If you need an Agent who has a team dedicated to you, go to Jared!"

"Ms.Diamond is a great person to deal with never had a issue she couldn’t solve always respectful, kind and friendly Greatness Rep Everrrrrrrrrrr"

"BEWARE! Some of the worst customer service I've received from any service provider. I've been with the same state farm office since 1998 with uninterrupted service. About 5 years ago Gary Blount retired and Nicole Edwards office took over my file. Since then, I've consistently had one problem after the next with this office. Most of those problems come down to the professionalism of the staff. I've never been treated more rudely by a long time relationship based provider than I have by Nicole Edwards staff member Diamond May. Ms. May was rude, hostile and disrespectful on multiple occasions. She is loud, augmentative and speaks over you vs. listening and attempting to help. Diamond even went as far as to hang up on me my during our call. I've been with state farm since 1998 with Multiple vehicles, renter & homeowner polices with them. The level of service I've received is shameful. I can only hope my call was being monitored for quality assurance and they will be held accountable. Save yourself a headache and look elsewhere. I'll be taking my policies and business to a provider."

"Nicole and her capable staff, including Roy Guzman, are very efficient in handling my auto and homeowners’ insurance needs. I can recommend them unequivocally."

"I had the pleasure of speaking with Nicole the other day regarding my current coverage. This was new to me, because I've never been asked by an agent to do a one on one call to make sure I'm getting the most out of my insurance products. She even took the time to explain other services that State Farm provides that I had no clue existed. I highly recommend Nicole and her team for all your insurance needs."

"Ms. Edwards was very sufficient and patient. Very thorough and knowledgeable in explaining information concerning life insurance policy for my son. I would recommend her to any one requesting insurance information."

"Had to make the switch because Allstate informed me that the Company no longer would be insuring Motorcycles in DC. I found Nicole Edwards State Farm on Google and gave them a call and Roy took care of me, he was super nice and professional and I saved $. Wish I had found them sooner."

"Diamond, it was very nice speaking to a representative that was polite and helpful. You handled the dates and amounts for my statement like a real professional. Thanks again. Barbara S"

"Nicole is very friendly and easy to talk to. Nicole was able to help me save more on my policy and reminded me of several benefits that I had forgotten about that I could qualify for."

"I have been working with Nicole Edwards since I moved to DC and she is amazing. She always goes above and beyond and helps me understand exactly what I need to protect my car and home. I am grateful to have found such an amazing agent."

"Avoid this company at all costs! Terrible service, I am shocked Nicole Edwards and her staff are still in business. These people are beyond incompetent, and dealing with them felt more like dealing with scammers then actual insurance company representatives. I transferred to Progressive and got significantly better coverage at a signifcantly better rate. Honestly it was serious administrative problem after problem, and if they are this bad with just the administrative process I would be TERRIFIED trying to lodge a claim with them."

"Nicole is fantastic!"

"Very good conversation that covered all the products State Farm offers."